WHAT SORT OF PERSONAL INFORMATION DO WE USUALLY COLLECT?
Personal information is broadly, any information about or relating to you where you are identified by us, or can be identified.
The personal information that we may collect about you includes:
1. information relevant to your living situation
– residential, postal and email addresses
– telephone and/or mobile number
– other relevant contact details
HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
We may collect the personal information from you (or persons authorised by you):
– in person, via mail, email, our website or other internet applications (e.g. Facebook, Instagram, LinkedIn)
– by phone for verification and training purposes
– from forms and other correspondence
– while you are using services provided by Plumbing Maintenance Services
Sometimes we may need to collect your personal information from third parties such as:
WHAT HAPPENS IF YOU DO NOT GIVE US THIS INFORMATION OR DO NOT WISH US TO USE OR DISCLOSE IT FOR A PURPOSE?
It is your right not to give us any information and not to identify yourself to us (interact anonymously or use a pseudonym) or to tell us that you do not wish us to use or disclose your personal information for a particular purpose or in a particular way. However, if you choose not to give us the personal information we request, we may not be able to:
– carry out your plumbing works
– provide you with quotes
– send you invoicing
REQUESTS TO STOP DIRECT MARKETING FROM US
We may communicate to you via telephone, electronically or mail, about our current and new products and services, quarterly newsletters, follow up bookings.
You may ask us at any time to stop sending you direct marketing information or being contacted by or on our behalf, in a particular way or at all. You can do this by;
HOW IS INFORMATION FROM OUR WEBSITES, EMAILS, PHONE CALLS AND BOOKING METHODS COLLECTED AND USED?
Data from mobile applications may include information that you supply to the application as well as location information provided by the device location services, where you have given permission for the application to access these location services. As a national company this enables us to understand which area people are using our websites from.
Plumbing Maintenance Services uses remarketing and web based analytics with Google Analytics to advertise online.
WHAT ABOUT LINKED WEBSITES?
We provide links to third party websites. Since we do not control these websites, we encourage you to review the privacy policies posted on these third party sites. We are not responsible for any practices on linked websites that might breach your privacy.
YOUR PRIVACY RIGHTS
HOW TO ACCES AND CORRECT YOUR PERSONAL INFORMATION
We take reasonable steps to ensure that the information we hold about you is up-to-date and complete. You should contact us of you think your personal information is wrong.
Last Updated: April 2021